Today Kevin Fox works at EGGS Design, but his journey to this job and into service design was not as straight as can be. Kevin finished a bachelor in architecture but never worked as an architect. Instead, he got a job as a test analyst, however, after questioning too much how the product was designed, he ended up as the company’s UX/UI designer. This wasn’t enough for Kevin’s searching soul! He found himself being curious about the impact and effect of his work for the people he was designing for. He, therefore, transitioned into service design where he could cleanse his thirst for a holistic problem-solving, and if he could choose, this would be what he will do for the rest of his career.