We are delighted to share Charlotte Claussen's story in our newest episode of Why UX?

From a background in art history and cognitive semiotics to a career spanning technical communication, UX writing, and content design across Denmark and the UK, Charlotte's journey is driven by curiosity, clarity, and a deep interest in how people understand systems. She shares how she carved out a place in UX without a traditional design title, why language plays a critical role in user experience, and how working across organisations, roles, and cultures has shaped her perspective on UX as a discipline grounded in human cognition and real-world complexity.

Thanks to Pavel Bavtra and Helena Bright for making this episode!