Solution Building

Why We Need Numbers to Help Construction Contractors Achieve Excellence, Part 4


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How else are we going to know how high the bar actually is? This week we're going to look at the hard part of the process…putting numbers to performance. The number of goals made or correct answers given provide a numerical value of a person’s accomplishments. Evaluating performance is harder, it's about expectation and perception. The variation of perception is one of the main reasons this process gets left undone. What's acceptable to me, may not be acceptable to you and vice versa. This is why a system for giving a fair evaluation is important.

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Solution BuildingBy Mark Eastman