In this episode, I sit down with Jared from The Hospitality Hub in Memphis to talk about redesigning how they serve people experiencing homelessness. He shares what it takes to build real solutions, from private studios to trauma-informed care, and why preserving dignity should be the starting point.

Episode Highlights:

• Why People Really Become Homeless: Jared breaks down the data and busts myths.
• Redesigning the Model: A shelter built on hospitality, not compliance.
• Stories That Stay With You: Transformation, celebration, and the power of being seen.
• Fighting Broken Systems: How The Hub builds new models when the old ones fail.
• The Emotional Cost of the Work: Burnout, grief, and why his team keeps going.
• What’s Next—and What Needs to Change: The blueprint for scaling real impact.