Words matter more than we think—especially in high-stakes conversations where credibility, confidence, and career growth are on the line. In this episode of Let’s Get CLEAR, Jennifer Rist shares powerful human performance and communication strategies to help ambitious professionals and leaders master tone, word choice, and delivery under pressure. You’ll learn why research shows tone impacts 38% of how your message is received, how poorly chosen words can escalate workplace conflict (costing U.S. businesses over $300 billion annually), and what tactics you can use to pause, choose wisely, and communicate with impact. Whether you’re navigating corporate meetings, leading teams, or handling personal relationships, this video will give you actionable tools to speak with confidence, lead with clarity, and perform at your best when the stakes are highest.

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