"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.Check out CX Community page - https://www.engati.com/cx-communityAnd CX Content page - https://www.engati.com/cx-contentKristen Hayer, Founder & CEO of The Success League. talks about how customer Success is relatively the new discipline and why do Businesses Need Customer Success. She talks customer success management and helps us get our away around it effectively.Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/https://www.engati.com/glossary/chatbot-integrations#KristenHayer #EngatiCX #digital #customersuccess #business #customerrelationships #csm