I’d love to introduce you to Roberta Matuson.  She is President of Matuson Consulting.  Her clients include large organizations such as General Motors, and Microsoft, as well as some  small to medium size firms as well. She’s the author of six books, including the bestselling, "Suddenly in Charge" and "Evergreen Talent" and her most recent, "Can We Talk: Seven Principles for Managing Difficult Conversations at Work."  Hear why she says the great refusal to work is a misnomer and what you need to do to be a good boss.