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So what is Salesforce?

First and foremost, Salesforce is a CRM tool. Secondly, it is a cloud application.

The salesforce platform puts all the departments of a company on one page where the customer is concerned. This makes it not only a unifying factor but also a shared customer database that the service, sales, and customer support teams can use in following up and interacting with their customers. Having one voice, one narrative, and one view using this tool helps businesses to improve their interaction with each other and at the same time improve customer experience.

Two advantages that Salesforce has for small and large businesses is that it is hosted on the cloud. This means that minimal installation or hardware costs will be incurred in adapting the salesforce application as a CRM tool. Secondly, this software aligns with the latest and perhaps indispensable technologies including cloud computing, Big Data, and the Internet of Things (IoT). This makes it possible to incorporate it seamlessly into the business infrastructure.

Salesforce as a Career

Salesforce is a CRM platform with at least 800 functionalities. It is an ecosystem consisting of customer management and monitoring, workflow management, collaboration, analytics, email, social media, and IoT integration, as well as sales forecast and lead generation tools among others. This makes the Salesforce software one of the top CRM solutions and the salesforce skills some of the most in-demand skills which businesses need for their marketing strategies to take off.

Businesses need experts to develop, operate, customize, and maintain their Salesforce software to realize goals and the demand for skills across the globe is huge. The projected demand for Salesforce-skill jobs is projected to hit 3.3 million by 2022 thanks to more than 200,000 companies switching to Salesforce.

This is the best time to start a salesforce career. In plus of being in high demand, salesforce professional are one of the highest paid workers in IT. Below is the salary of few salesforce professionals: