If you have run a business you'd be familiar with this feeling: it is time for the customer to pay but you haven’t received anything, and you realise you have no idea who to write to or call. Or that you know exactly nothing about your customer’s internal payment processes. 

At RIABU, we recommend doing your homework on when your customer pays its suppliers, how it does it, and other details.

Listen to RIABU’s Simon J. Littlewood tell Mark Laudi how much detail you should get into when finding out about your new customer’s processes.