On this episode of The WP Minute’s Agency Action podcast, Kurt and Toby discuss the challenges of email spam and marketing, the importance of maintaining client relationships, and the emotional aspects of business interactions. They explore the balance between agency work and personal projects, particularly in e-learning, and emphasize the need for a strong online presence. The guys also riff on crafting effective proposals and recognizing opportunities in client projects. You’ll also find advice for crafting pricing strategies, the importance of upselling, and the role of conversion tracking in agency work. There are also tips for understanding client needs and expanding your services to meet them.

Takeaways: 

• Spam and scams are increasingly prevalent in email communication.
• Maintaining a relevant email list is crucial for effective marketing.
• Emotional deposits in client relationships can lead to better sales opportunities.
• E-learning projects require consistent effort and marketing to succeed.
• A strong online presence is essential for attracting clients.
• Crafting tailored proposals can enhance client engagement.
• Balancing agency work with personal projects is challenging but rewarding.
• Upselling is crucial for maintaining control over client projects.
• Fear or complacency often prevents agencies from expanding their services.
• Conversion tracking is more beneficial for agencies than clients.
• Mental well-being is essential for making sound business decisions.
• Balancing smaller and larger projects can lead to a healthier business model.

Important Links:

• Kurt’s Agency: Mañana No Mas
• Toby’s Agency: The Mighty Mo!
• Follow Kurt & Toby: LinkedIn: Kurt | Toby
• Agency Action Podcast: thewpminute.com/subscribe