ICONIK CEO

Why Your Business Has Hit a Ceiling (And It's Not About Sales)


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Episode Description

You're working harder than ever. Still, something feels off behind the scenes.

In this episode, Nikisha sits down with Colleen Carswell, fractional COO and founder of Structured to Scale, to get honest about what's actually holding creative businesses back. Colleen's philosophy, Systems Before Sales, has been featured in Forbes, Success, Travel & Leisure, and USA Today. And she brings all of it here.

If you've ever wondered what sustainable scaling actually looks like, and what it costs you when your infrastructure can't hold the growth you're chasing, this conversation is going to hit.

About Colleen Carswell

Colleen Carswell is the CEO and founder of Structured to Scale. With 18 years of hospitality experience, starting as a wedding coordinator on Royal Caribbean cruise ships, she now works as a fractional COO helping businesses build stronger systems, retain incredible teams, and grow without burning everyone out. Her work has been featured in Forbes, Success, Travel & Leisure, and USA Today.

Resources & Links

Connect with Colleen Carswell:

Website: structuredtoscale.com

Instagram: @colleencarswell

LinkedIn: @colleen-carswell

Connect with Nikisha King:

Website: nikishaking.com

Instagram: @nikishaking

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ICONIK CEOBy Nikisha King | Business Growth Coach