In this episode, I sit down with Kyle Weiss, Head of Sales and Customer Success at Outbound Sales Pro and Parakeet, to break down what third-party outbound actually is, why some companies outsource it instead of building SDR teams in-house, and what’s still working in outbound right now when everyone’s inbox is flooded with the same tired sales messages. Kyle explains the three main types of companies that hire outside outbound teams, from founder-led startups trying to minimize risk to larger venture-backed companies looking to scale pipeline fast without adding a ton of internal headcount.

We also get into Kyle’s current thinking on cold email, including why the classic “pain + value + CTA” structure has gotten easier and easier to ignore, how subject lines should create just enough curiosity or doubt to earn an open, and why his team now often starts with a simple “heartbeat check” email before trying to pitch anything. Kyle shares why phone calls still outperform everything else, how he thinks about call backs after the “send me more info” objection, and the cold call structure his team uses to get prospects talking instead of shutting down.

TOPICS WE COVER

• What third-party outbound is and why companies outsource SDR work instead of building everything in-house
• The three main client buckets Kyle sees, from founder-led startups to large companies with internal SDR teams
• Why consistency in outbound matters and why full-cycle reps often struggle to prospect consistently
• Why the old cold email formula stopped working even for highly valuable products
• Kyle’s philosophy on subject lines and how to create curiosity without being overly deceptive
• The “heartbeat check” email approach and why a simple question can outperform a polished pitch
• What patterns instantly make a cold email feel like obvious spam
• Why phone calls still drive the majority of meetings, even in modern outbound
• How to handle “send me more info” without relying on the prospect to reply
• Kyle’s cold call framework, including the permission-based opener, quick value statement, and question-driven approach

ABOUT THE GUEST

Kyle Weiss is the Head of Sales and Customer Success at Outbound Sales Pro and Parakeet. He helps companies build outbound pipeline through a mix of outsourced sales development, cold email, LinkedIn outreach, and phone-based prospecting. Over the past several years, he has worked with a wide range of clients, from founder-led startups testing go-to-market motion for the first time to larger companies looking to scale outbound faster.

LINKS

Connect with me: https://www.linkedin.com/in/carter-armendarez/
Subscribe to the newsletter: https://www.techsaleswithcarter.com/newsletter/
Learn more about Parakeet: https://www.parakeet.io/
Learn more about Outbound Sales Pro: http://outboundsalespro.com