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Why Your Customer Engagement Strategy Is Failing and What To Fix With Ken Rapp
This episode unpacks why most brands lose customers after the sale—and what it really takes to create loyalty in today’s competitive market. Ken, CEO of Blue Stream, reveals how connecting with customers beyond purchase solves pain points like churn, lack of engagement, and frustrated support calls. Discover practical strategies and real-life examples for boosting retention and building superfan advocates. To learn more about Ken Rapp, go to: http://blustream.io
Connect with Diane at https://zenchange.com/ or on LinkedIn
If you found this helpful, please share it with your friends. Don't forget to subscribe to my channel for more informative content on marketing and leadership.
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By Diane Moura
5
11 ratings
This episode unpacks why most brands lose customers after the sale—and what it really takes to create loyalty in today’s competitive market. Ken, CEO of Blue Stream, reveals how connecting with customers beyond purchase solves pain points like churn, lack of engagement, and frustrated support calls. Discover practical strategies and real-life examples for boosting retention and building superfan advocates. To learn more about Ken Rapp, go to: http://blustream.io
Connect with Diane at https://zenchange.com/ or on LinkedIn
If you found this helpful, please share it with your friends. Don't forget to subscribe to my channel for more informative content on marketing and leadership.