Why Your Customer isn't #1 in the Service Industry | Rutesh Shah | Episode #540

GIFT: Free QE Self-assessment Every business is undergoing a digital transformation. We see the unprecedented demand to deliver quality products at speed. Hence, traditional approaches to software testing don’t apply anymore especially with the increasing adoption of Agile and DevOps. This Quality Engineering maturity model is designed to help you assess how your organization measures up against industry best practices. https://www.infostretch.com/self-assessments/qe-assessment   Rutesh Shah is a highly-reputed quality and management consultant in Silicon Valley, CA. He founded Infostretch Corporation with a vision to provide value-added solutions that leverage technology and innovation to significantly improve software quality. Prior to founding Infostretch, Mr. Shah was Vice President of Reliability Services at Arsin Corporation, where he deployed quality solutions for mission-critical distributed applications for clients like Bank of America, McKesson, Oracle, Informix, Charles Schwab, Wells Fargo, Varian Medical, and E2Open. Mr. Shah has been a frequent speaker at conferences nationwide and various user groups where he has spoken about quality and test automation. Mr. Shah holds a BS in Computer Science from Gujarat University, India, and an MS in Computer Science from MS University.  Connect with Rutesh:  LinkedIn: https://www.linkedin.com/company/250759/ Twitter: https://twitter.com/Infostretch   PEAK PERFORMANCE NATION A community dedicated to raising your game to the next level by learning how to Execute at the highest level and eliminating the obstacles that keep you from being the leader you were born to be. Join group here:  https://www.facebook.com/groups/PeakPerformanceNation/   SPONSORS & FREE OFFERS Audible - Free Audio Book & 30 Day Trial  Blue Apron -  $30 Off Your First Order   Acuity Scheduling - Stop Wasting Time Setting Up Meetings Peak Accountability - http://www.thorconklin.com/accountability/ Thank you once again for listening Please follow us on: Facebook: Thor Conklin    Twitter: @ThorConklin Website: http://www.thorconklin.com   ThorConklin.com Thor Conklin Media Peak Performers Podcast Peak Performance Nation    #1 Podcast on how to get things done.  Learn from Peak Performers in all areas of life and Business.  Do you know what to do but can't figure out why you are not executing what you already know?   If so, this Podcast will give you the tools, strategies, and psychology to not only break through the choke point but to truly become a Peak Performer.   Thor will be sharing his tools and strategies as well as interviewing inspiring Peak Performers that are Entrepreneur's, Professional Athletes, Business leaders, Military, Technology guru's, Health and Fitness masters, Relationships Experts as well as Music & Entertainment superstars.   Mission and Purpose - To engage, educate, entertain and inspire listeners to excel in any area of life through mastering the science of execution and Peak Performance.  You will learn the necessary roadmap, strategies, tools, and psychology to win this game.