Your service team could start to pack on a few pounds by eliminating the never-ending stream of back and forth trips to the bays. That is if they optimize digital communication and workflow management.

Here’s what you'll learn:

- Workflow management tools and strategies that keeps your techs busy and your SA focused on selling more work

- Best practices on digital communication, both internal and with customers, to eliminate confusion and wasted time

- The financial results (and potential weight gain) that can come as a result of a highly-efficient SA

- Real life examples and experiences from shop owner Thomas Richardson (Master Tech Automotive, Richland, Wash.)