Why do most ERP, CRM, and tech implementations fail—even when the software is good?

In this episode of Speaking With Authority, Jim Koetting sits down with digital transformation expert Eric Kimberling to break down the real reason technology projects fail.

Spoiler: It’s not the software.

WHAT YOU’LL LEARN IN THIS EPISODE:

• Why ERP and CRM implementations fail
• The biggest leadership mistakes in digital transformation
• Why more tools (Slack, Teams, Jira, etc.) often create more confusion
• How lack of alignment destroys tech projects
• Why employee buy-in is the difference between success and failure
• How to lead teams through resistance, burnout, and change
• The hidden risks of cloud software and AI adoption

IF YOU’VE EVER EXPERIENCED:

• A failed tech rollout
• Too many systems and no alignment
• Teams refusing to adopt new tools
• Leadership making poor technology decisions
• Endless meetings with no progress

This episode will hit home.

THE BIG IDEA:

Most companies think they have a technology problem.

They don’t.

They have a leadership and communication problem.

ABOUT ERIC KIMBERLING:

Eric Kimberling is the CEO of Third Stage Consulting and one of the most trusted independent advisors in ERP, CRM, and digital transformation.

He helps organizations:

• Avoid costly tech failures
• Navigate ERP and software selection
• Turn around failing implementations
• Align leadership, teams, and execution

ABOUT THE HOST:

Jim Koetting is a TEDx speaker, executive coach, and trusted mentor helping leaders improve communication, alignment, and performance.

RESOURCES AND LINKS:

Website: https://ceomconsulting.com

5 Voices Assessment: https://ceomconsulting.giantos.com/store/5

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New episodes released regularly.