Watch on YouTube.

CX Today's Charlie Mitchell hosts Pierce Buckley, CEO & Co-Founder at babelforce. 

We break down how contact centers may use ChatGPT now and in the future.

In doing so, we discuss:

• The rise of ChatGPT and its possible contact center applications 
• The relevance of these to the most pressing problems contact centers face. 
• How other AI tools can help contact centers overcome these problems 
• Priming the contact center environment for AI. 

To find out more about how babelforce can help with the latter, visit babelforce.

Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.