CX Today's Charlie Mitchell hosts Tom Martin, CEO of Glance. 

In this session, we consider the evolution of CRM systems, discussing: 

• Whether CRM with swallow up contact center platforms
• Is the CRM a viable option for mid-market and enterprise businesses?
• How Glance is helping to bring CRM systems up to grade for contact center use cases
• Other exciting trends in the world of CRM

Learn more about how Glance is helping prime CRM systems for contact centers by visiting here.

Keep up to date by following: 

Twitter - @glancenetworks

LinkedIn - @Glance Networks

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