Win in 5 | TOEIC

By Win in 5

🎙️ Win in 5 | TOEIC

At work, your toughest challenge isn’t the job itself —

it’s your coworker who speaks better English.

Win in 5 | TOEIC is made for busy professionals and TOEIC learners who want... more

FAQs about Win in 5 | TOEIC:

How many episodes does Win in 5 | TOEIC have?

The podcast currently has 18 episodes available.

Win in 5 | TOEIC episodes:

March 24, 2026TOEIC Customer Service English — Handling Complaints, Refunds, and Returns Professionally
We understand the hurdles of finding a home in Japan. 🇯🇵

Let’s turn those closed doors into your new front door. 🔑

🏠 Find your home in Tokyo: https://bit.ly/housestokyo

Customer complaints are one of the most common situations in TOEIC listening and workplace English.

To respond well, you need more than vocabulary — you need the right tone, apology phrases, and problem-solving expressions.

If you can explain policies clearly and stay professional under pressure, your TOEIC performance and real-world communication will both improve.

💡 Full transcript, vocab & grammar:

https://toeic.mjenglishclass.com/telephone-english/toeic-customer-complaint-english/
Dialogue
Vocabulary Boost — Key TOEIC Words
Grammar Points
📖 Transcript

Scenario

Ivy is a customer service representative.

One afternoon, Daniel calls to complain about wireless earphones he bought last week.

English Dialogue

Ivy: Good afternoon, Active Gear Customer Service. This is Ivy speaking.

Daniel: Hi, I bought a pair of wireless earphones last week, and they already stopped charging.

Ivy: I’m very sorry to hear that. Could you describe the problem in a little more detail?

Daniel: The charging case won’t turn on, and the left earbud keeps disconnecting.

Ivy: I understand. Do you still have your order number or receipt?

Daniel: Yes, I have the order confirmation email.

Ivy: Great. That will help us process your request faster.

Daniel: Honestly, I’m pretty disappointed. I expected better quality.

Ivy: I completely understand your frustration, and I apologize for the inconvenience.

Daniel: So can I get a refund?

Ivy: According to our return policy, we can offer either a full refund or a replacement within fourteen days.

Daniel: In that case, I’d prefer a refund.

Ivy: No problem. Once we receive the item, we’ll process the refund within three business days.

Daniel: Okay, that sounds fair.

Ivy: Thank you. I’ll email you the return instructions right away.

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7min
March 11, 2026Business Dinner English — How to Start and Maintain Small Talk
We understand the hurdles of finding a home in Japan. 🇯🇵

Let’s turn those closed doors into your new front door. 🔑

🏠 Find your home in Tokyo: https://bit.ly/housestokyo

Many English learners feel more nervous about informal business conversations than formal meetings. A dinner with a client may sound relaxed, but it still requires professional communication.

This is why TOEIC business dinner English is so useful. If you know how to begin with small talk, ask follow-up questions, and stay personable, you can handle these situations with much more confidence.

💡 Full transcript, vocab & grammar:

https://toeic.mjenglishclass.com/uncategorized/toeic-schedule-english/
Dialogue Section
Vocabulary Boost — Key TOEIC Words
Grammar Points
📖 Transcript

Dialogue

Ethan is a new employee at an international company. Tonight, he will attend his first dinner meeting with a client. Before the event, his colleague Mia gives him a few quick tips on how to start and maintain a natural conversation.

Mia: You look a little nervous about tonight’s dinner meeting.

Ethan: I am. I don’t know how to start a conversation with the client.

Mia: Don’t worry. Just keep it friendly and professional.

Ethan: Should I talk only about work?

Mia: Not necessarily. You can begin with some small talk.

Ethan: Like what?

Mia: Ask about the client’s trip, food, or first impression of Taipei.

Ethan: That sounds safer than jumping into business topics.

Mia: Exactly. Then ask a simple follow-up question.

Ethan: So if he says he likes Taiwanese food, I can ask what he tried?

Mia: Perfect. That keeps the conversation going naturally.

Ethan: What if there’s an awkward silence?

Mia: That happens. Just smile and bring up another light topic.

Ethan: Okay, I think I can handle that.

Mia: You can. Just be personable, and listen carefully.

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10min
March 06, 2026Stop Saying “Many Schedules”: A Common TOEIC English Mistake Explained
We understand the hurdles of finding a home in Japan. 🇯🇵

Let’s turn those closed doors into your new front door. 🔑

🏠 Find your home in Tokyo: https://bit.ly/housestokyo

Many TOEIC learners believe that saying many schedules is correct English.

However, in most business situations, schedule refers to the entire set of planned activities, not individual tasks.

That is why expressions like busy schedule, tight schedule, and check my schedule frequently appear in TOEIC Listening and Reading sections.

Understanding this distinction will help you sound more natural in workplace communication and improve your TOEIC performance.

💡 Full transcript, vocab & grammar:

https://toeic.mjenglishclass.com/office-daily-english/toeic-schedule-english/
Dialogue
Vocabulary Boost
Grammar Points
📖 Transcript
Suggested Internal Links

English Dialogue（Office Meeting）

Emily: Are you available for a meeting tomorrow morning?

Jason: I’m afraid not. My schedule is already full.

Emily: Oh, I see. What about Thursday afternoon?

Jason: Thursday might work. Let me check my calendar.

Emily: We need to finalize the marketing proposal this week.

Jason: Understood. My schedule is quite tight, but I’ll try to make time.

Emily: If Thursday doesn’t work, we can move it to Friday.

Jason: Friday should be fine. My schedule is lighter that day.

Emily: Great. I’ll send a meeting invitation later.

Jason: Perfect. Please include the project agenda as well.

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5min
February 28, 2026Why “Yes” Can Mean the Opposite: Mastering TOEIC Negative Questions in Workplace English
We understand the hurdles of finding a home in Japan. 🇯🇵

Let’s turn those closed doors into your new front door. 🔑

🏠 Find your home in Tokyo: https://bit.ly/housestokyo

Negative questions are one of the most confusing parts of English communication for learners. In workplace conversations and TOEIC listening sections, speakers often use them to confirm expectations or express surprise. Understanding how to respond correctly is essential because the answer depends on reality, not the negative wording. Mastering this pattern significantly improves comprehension and communication accuracy.

💡 Full transcript, vocab & grammar:

https://toeic.mjenglishclass.com/office-daily-english/toeic-negative-questions-guide/
💬 Dialogue
📚 Vocabulary Boost
🔍 Grammar Points
📖 Transcript
✅ Quick Check — TOEIC Quiz
📌 Suggested Internal Links

English Dialogue — Office Situation

Emma (Manager): Jason, didn’t you submit the expense report yesterday?

Jason: Actually, I uploaded it this morning.

Emma: Oh, I must have missed the notification.

Jason: No worries. Would you like me to resend it?

Emma: Yes, please. I want to double-check the figures.

Jason: Sure. Aren’t we closing the monthly accounts today?

Emma: Yes, that’s why I’m reviewing everything carefully.

Jason: Got it. Should I also update the travel summary?

Emma: That would help.

Jason: I’ll send both files before noon.

Emma: Perfect. Thanks for staying on top of this.

Jason: Of course!

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15min
February 24, 2026【TOEIC Business English】Stop Saying “Contact to” — 3 Workplace Verbs Most Test-Takers Use Wrong
We understand the hurdles of finding a home in Japan. 🇯🇵

Let’s turn those closed doors into your new front door. 🔑

🏠 Find your home in Tokyo: https://bit.ly/housestokyo

In global business environments, professionals frequently need to share information, contact stakeholders, and inform clients of important updates.

These verbs often appear in formal emails, reports, and business calls. Using them correctly helps ensure clear and professional communication in real workplace situations.

💡 Full transcript, vocab & grammar:

https://toeic.mjenglishclass.com/office-daily-english/toeic-communication-verbs/
Dialogue
Vocabulary Boost
Grammar Points
📖 Transcript
Quick Check — TOEIC Quiz

English Dialogue

Mark: Have you shared the updated proposal with the client?

Linda: Not yet. I’ll share the revised version this afternoon.

Mark: Please make sure you inform them of the pricing changes.

Linda: Sure. Should I contact the legal team first?

Mark: Yes, contact them before sending the document.

Linda: Got it. I’ll also update our internal team.

Mark: Great. Let’s keep the regional office informed as well.

Linda: I’ll send them a summary email.

Mark: Please notify the finance department too.

Linda: Will do. I’ll inform them once I receive confirmation.

Mark: Thanks. Let’s share the final timeline tomorrow.

Linda: Sounds good.

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5min
February 20, 2026【 TOEIC Ask Usage】Master Ask For, Ask About, and Ask Someone To
We understand the hurdles of finding a home in Japan. 🇯🇵

Let’s turn those closed doors into your new front door. 🔑

🏠 Find your home in Tokyo: https://bit.ly/housestokyo

In professional environments, employees frequently need to request information, ask about project updates, or ask colleagues to complete tasks.

Expressions such as ask for, ask about, and ask someone to are commonly tested on the TOEIC exam and are essential for effective workplace communication.

💡 Full transcript, vocab & grammar:

https://toeic.mjenglishclass.com/meeting-english/toeic-circle-back-meaning/
Dialogue
Vocabulary Boost
Grammar Points
📖 Transcript
Quick Check — TOEIC Quiz

Dialogue

Emily: Have you asked the logistics team about the updated shipping schedule?

Ryan: Not yet. I was going to ask them after the weekly briefing.

Emily: The client has asked for a revised delivery timeline this morning.

Ryan: In that case, I’ll ask Mark to check the warehouse inventory first.

Emily: Good idea. They might also ask us to submit a progress report.

Ryan: Should I ask for additional documentation from the supplier?

Emily: Yes, please. And ask them to include the customs clearance details.

Ryan: I’ll also ask about the revised invoice.

Emily: Great. Let me know if they ask for any clarification.

Ryan: Will do. I’ll ask them to respond by the end of today.

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6min
February 11, 2026【 TOEIC Meeting English】What “Let’s Circle Back” Really Means in Corporate Communication
We understand the hurdles of finding a home in Japan. 🇯🇵

Let’s turn those closed doors into your new front door. 🔑

🏠 Find your home in Tokyo: https://bit.ly/housestokyo

In multinational companies, managers rarely say “no” directly. Instead, they use phrases such as “Let’s circle back,” “Not at this stage,” or “We’ll revisit this next week.”

You will learn how to interpret corporate subtext, understand high-frequency TOEIC meeting expressions, and improve your listening accuracy for higher score performance.

💡 Full transcript, vocab & grammar:

https://toeic.mjenglishclass.com/meeting-english/toeic-circle-back-meaning/
Dialogue
What “Let’s Circle Back” Typically Implies
Vocabulary Boost — Key TOEIC Words
Grammar Points
📖 Transcript
Quick Check — TOEIC Quiz

Dialogue（Scenario: Corporate Strategy Meeting）

Michael (Manager): Thanks for the update, Sarah.

Sarah (Analyst): Based on the data, I suggest increasing the marketing budget by 20%.

Michael: That’s an ambitious proposal.

Sarah: Do you think we should proceed next quarter?

Michael: Let’s circle back once we have more clarity on Q3 revenue.

Sarah: So we’re not approving it yet?

Michael: Not at this stage. We need to evaluate the risk.

Sarah: Understood. Would you like a revised forecast?

Michael: That would be helpful. Please include a more conservative estimate.

Sarah: I’ll prepare an updated report and get back to you by Thursday.

Michael: Perfect. Let’s revisit this next week.

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5min
February 09, 2026【 TOEIC Sick Leave English】Professional Ways to Call in Sick (Not Just “I’m Sick”)
We understand the hurdles of finding a home in Japan. 🇯🇵

Let’s turn those closed doors into your new front door. 🔑

🏠 Find your home in Tokyo: https://bit.ly/housestokyo

Calling in sick is a common workplace situation—and it shows up frequently on the TOEIC exam in office dialogues and email notices. Simply saying “I’m sick” is understandable, but it often sounds incomplete in professional settings.

In this lesson, you’ll learn high-frequency TOEIC phrases for sick leave, including how to explain your absence, arrange coverage, and reschedule meetings—so you can communicate clearly at work and perform better on the TOEIC exam.

💡 Full transcript, vocab & grammar:

https://toeic.mjenglishclass.com/office-daily-english/toeic-sick-leave-english/
💬 Dialogue (Scenario: Calling in Sick)
📚 Vocabulary Boost — Key TOEIC Words
🔍 Grammar Points
📖 Transcript
✅ Quick Check — TOEIC Quiz
📌 Suggested Internal Links

Dialogue (Scenario: Calling in Sick)

** Mina (Project Manager):** Morning, Leo. Are you still joining the 10 a.m. client call?

Leo (Team Member): Hi Mina. I’m not feeling well today, so I’d like to take sick leave.

Mina: Thanks for letting me know. Is it a full day or just this morning?

Leo: Probably a full day. I have a fever and I’m going to see a doctor.

Mina: Got it. Do you have any urgent tasks we should cover?

Leo: Yes—could you ask Anna to handle the client call and share the notes with me?

Mina: Sure. I’ll reassign it and update the agenda.

Leo: Thank you. I’ll also send an email to the client to reschedule the follow-up meeting.

Mina: Great. Please keep your out-of-office message on, so people know you’re unavailable.

Leo: Will do. If you need a doctor’s note, I can provide it tomorrow.

Mina: That’s helpful. Rest up and feel better.

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5min
February 06, 2026【 TOEIC Contract English】The Phrases That Make You Sound Like a Pro in Workplace Agreements
We understand the hurdles of finding a home in Japan. 🇯🇵

Let’s turn those closed doors into your new front door. 🔑

🏠 Find your home in Tokyo: https://bit.ly/housestokyo

Contract-related English is not just “legal English.” It shows up in everyday workplace communication—emails, vendor coordination, project timelines, and payment discussions. On the TOEIC exam, contract and agreement scenarios are especially common in business dialogues and formal documents.

💡 Full transcript, vocab & grammar:

https://toeic.mjenglishclass.com/trade-fair-english/toeic-trade-fair-english/
💬 Dialogue Section
📚 Vocabulary Boost — Key TOEIC Words
🔍 Grammar Points
📖 Transcript
✅ Quick Check — TOEIC Quiz

💬 Dialogue Section

Workplace Dialogue (Scenario: Online Meeting to Finalize Contract Terms)

Mina (Project Manager): Thanks for joining the call. We need to confirm the contract terms today.

Leo (Vendor Rep): Of course. Could you show me a copy of the contract you mentioned?

Mina: Sure. Before we sign, I’d like to clarify the payment clause.

Leo: That makes sense. Which part is unclear?

Mina: The cancellation fee seems high. Is there any flexibility?

Leo: We can adjust it, but only if we extend the contract period.

Mina: Understood. How about a six-month term with a lower penalty?

Leo: That could work. Let’s put it in writing and update the agreement document.

Mina: Great. Once we finalize this, we can enter into the contract next week.

Leo: Sounds good. I’ll send a revised draft by email today.

Mina: Perfect. Please make sure the updated version includes the new clause.

Leo: Will do. Thanks for the quick coordination.

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16min
February 03, 2026【TOEIC Trade Fair English】 It’s Not Small Talk, It’s Professional Language
We understand the hurdles of finding a home in Japan. 🇯🇵

Let’s turn those closed doors into your new front door. 🔑

🏠 Find your home in Tokyo: https://bit.ly/housestokyo

Boost your TOEIC exam score with practical trade fair English.

Learn high-frequency vocabulary, dialogues, and grammar used in real business situations. Start improving today.

💡 Full transcript, vocab & grammar:

https://toeic.mjenglishclass.com/trade-fair-english/toeic-trade-fair-english/
Dialogue
Vocabulary Boost — Key TOEIC Trade Fair Words
Grammar Points — TOEIC-Relevant Structures
📖 Transcript
Quick Check — TOEIC Quiz

💬 English Dialogue — Trade Fair Networking

Emma (Sales Manager): Hi there. Are you here for the international trade fair?

David (Visitor): Yes, I am. I’m looking for suppliers in the AI solutions sector.

Emma: You’re in the right place. Our company specializes in AI-powered workflow tools.

David: That sounds interesting. Are you showcasing a new product this year?

Emma: Yes, we’re launching a cloud-based platform designed for remote teams.

David: Great. Could you walk me through the key features?

Emma: Of course. This solution improves efficiency and reduces operational costs.

David: That’s exactly what our clients are asking for.

Emma: Feel free to take a brochure, and we can follow up after the exhibition.

David: Perfect. Let’s stay in touch.

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5min

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The podcast currently has 18 episodes available.

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Win in 5 | TOEIC

FAQs about Win in 5 | TOEIC:

How many episodes does Win in 5 | TOEIC have?

Win in 5 | TOEIC episodes:

FAQs about Win in 5 | TOEIC:

How many episodes does Win in 5 | TOEIC have?