In this episode, we sit down with Brett DiPasquale of Reynolds Window and Door to talk about how his business grew from one man in a truck into a trusted Billings company serving hundreds of customers each year.

With roots going back to 1993, Brett shares how he built his company through persistence, customer care, and a focus on doing quality work the right way. He also explains why Reynolds Window and Door has carved out a unique place in the market by specializing in windows and doors rather than trying to do everything.

In this conversation, we cover:

🛠 How Brett got started in 1993 and grew Reynolds from humble beginnings
🏢 How Reynolds Window and Door became a full dealership after years of installation work
📍 Their service area across Billings, Yellowstone County, northern Wyoming, and beyond
🔧 The types of services they offer, including replacement windows, doors, hardware, repairs, glass, storm doors, and service work
🏠 Why being invited into someone’s home is a privilege and how customer care drives the business
📈 How the company has seen steady growth over the years, and what helped fuel business in 2025
🌩 The impact hailstorms, remodeling, and new construction have had on demand
🚪 Why front door replacement may be one of the best ROI projects for homeowners
💸 Why shoppers should get multiple opinions before replacing windows or doors
🌬 Common window problems homeowners face, including drafts, failed seals, and outdated single-pane units
⚡ What homeowners should know about modern energy efficiency, including low E coatings, triple-pane glass, and new vacuum glass technology
🧠 Why specialized installation matters and how improper installation often causes long-term service issues
📊 What homeowners should expect in 2026 as the window and door industry continues to change
🌱 Why Brett believes in constant and unending improvement in business and customer service

Whether you're replacing old windows, upgrading your front door, improving your home's energy efficiency, or just want to understand your options before starting a project, this episode offers practical insight from a longtime local expert.

📍 Connect with Brett DiPasquale / Reynolds Window and Door

📞 Phone → 406-259-5581
📍 Showroom → 9th and Broadwater
🌐 Website → Reynolds Window and Door via Google/showroom contact mentioned in transcript

🎙 Follow the Podcast

Website → yourhomebillings.com
Instagram → @yourhomebillings
Facebook → @yourhomebillings

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