Empathy Deployed: Customer Interview Examples

Winne Man on Bob HRIS


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Winnie Man is a customer of Bob. Bob is an HR information system.

I’ll be trying to understand why Winnie purchased Bob, how she uses it and what alternatives she considered. Winne’s the Human Resources Director at Acquired. Acquired provide payment processing and banking services in one place.

Follow Winnie on Twitter: @Win888Man or connect on LinkedIn.

Winnie also shares why she uses Pipedrive and Teamtailor.

Mentions in the episode include:

  • OKRs https://en.wikipedia.org/wiki/OKR
  • Miro https://miro.com/
  • Measure What Matters https://www.whatmatters.com/the-book/
  • PowerPoint https://www.microsoft.com/en-gb/microsoft-365/powerpoint
  • Workable https://www.workable.com/
  • Greenhouse https://www.greenhouse.io/
  • LinkedIn https://www.linkedin.com
  • BambooHR https://www.bamboohr.com/
  • BreatheHR https://www.breathehr.com
  • ClearReview https://www.clearreview.com/
  • Propellernet https://www.propellernet.co.uk/
  • HyperIsland https://www.hyperisland.com
  • Lattice https://lattice.com/
  • Salesforce https://www.salesforce.com
...more
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Empathy Deployed: Customer Interview ExamplesBy Jonathan Markwell

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