<p>In Part 2, we pick up our Customer Experience discussion with Marie Dubiez, Managing Director of the Americas at Albatross CX.</p>
<p>This episode addresses how to create CX when you have no budget, where to even begin when creating a CX strategy, and what changes we will see in CX post-COVID 19.</p>

In Part 2, we pick up our Customer Experience discussion with Marie Dubiez, Managing Director of the Americas at Albatross CX. This episode addresses how to create CX when you have no budget, where to even begin when creating a CX strategy, and what changes we will see in CX post-COVID 19.

Winning the Global Rebound – Creating & Maintaining a Resilient CX Strategy (Part 2)

Let's Talk Innovation for the Future.

Each episode of Thinking Beyond will treat you to an in-depth conversation with industry leaders who make up the FACC-NY network. These will be the stories behind the stories you read every day on the site and within the professional community. The big ideas that often get missed in the mix of the unrelenting news cycle.

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Let's Talk Innovation for the Future. Each episode of Thinking Beyond will treat you to an in-depth conversation with industry leaders who make up the FACC-NY network. These will be the stories behind the stories you read every day on the site and within the professional community. The big ideas that often get missed in the mix of the unrelenting news cycle.

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Winning the Global Rebound – Creating & Maintaining a Resilient CX Strategy (Part 2)

Winning the Global Rebound – Creating & Maintaining a Resilient CX Strategy (Part 2)