Seth shares the story of Kailani, a leader in the hospitality industry who lands a post as the executive director overseeing hospitality and operations of a boutique hotel.

Kailani had been carrying thoughts and plans on how she would execute such a role for a long time and eagerly starts applying them, to the point of ignoring the expertise of the team she inherited. She tries to make all the decisions and drive many of the lower level actions herself, resulting in her own burnout, a disgruntled team, and a boutique hotel not living up to its potential.

In analyzing Kailani’s struggle, Seth shares an enabling principle to emphasize the important role teams play in realizing a leader’s vision and that the best way to engage them is through alignment with vision rather than trying to do everything yourself.