Six Sigma is a methodology that is used to improve business processes and reduce variability and defects.  It is a data-driven approach aiming to identify and eliminate defects to improve efficiency, reduce costs, and increase customer satisfaction.  In this article, we will explore how Six Sigma can impact the end customer, and how it can be used to deliver higher-quality products and services that meet the needs and expectations of customers.  By understanding the principles of Six Sigma and how they can be applied to customer-facing processes, companies can improve their customer experience and build loyalty and satisfaction.

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