Today's episode centers around the evolving landscape of digital tipping, unraveling the layers and the impact "tipping everywhere" has on restaurants. It's a candid discussion on the digital tipping revolution, its benefits and drawbacks, and the fine balance between justified generosity and undue pressure. I discuss the impact of digital tipping prompts on their earnings and the often-overlooked norms of tipping etiquette. Tipping at a counter versus tipping for a sit-down, meal - is 20% too much? So, tune in for hard-hitting truth bombs on the rapidly changing face of tipping in the restaurant industry and what we can do as owner-operators to deal with it.

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About the show:We see the world through the eyes of the independent restaurant owner - hospitality, integrity, hard work, community, and innovation. This is a show for the progressive restaurateur and the curious cook looking to take the next step.

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