Today’s show includes virtual coffee with the lovely Lisette Sutherland and during our chat we talk about feedback, about giving and receiving feedback and more importantly, about ensuring that feedback is a conversation that all team members have, not just a top down stream of information.

01:09 Pilar introduces the podcast and the feedback loop.03:40 How technology is helping us to give feedback and what it's addressing.11:05 A story from Paul Matthew's Capability at Work illustrating the need for feedback across the organisation.16: 45 Virtual Coffee with Lisette. Why the annual appraisal is not the best place for feedback, especially in virtual teams. 22.25 Written feedback (and some non-written specific points!).28.25 Team retrospectives.31.30 360 degree team feedback.

For longer show notes, visit http://www.virtualteamleadership.co.uk/giving-feedback/