Global Tech Leaders' Podcast

Women in Tech Series: Sarah Klegman Chief Happiness Officer & Head of Brand at Proper shares the power of showing up as your full self.

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Welcome to the Women in Tech Series from the Global Tech Leaders Podcast. Today we are speaking to Sarah Klegman Chief Happiness Officer & Head of Brand at Proper. A former comedy producer and creative marketing executive with over 15 years of experience leading creative content strategies, Sarah has spent the last four years shaping Proper’s distinctive customer-facing brand experience and spirited company culture.

We kick off by asking Sarah to share her career journey and what has led her to where she is today.

  • Right after college became a talent manager and producer.
  • The comedy world is a blast.
  • Office Manager at a start-up.
  • Social Media.
  • Baking blog.
  • Podcast: What's wrong with you?
  • From 6 to 250.
  • Having fun while working.

    • Then we ask Sarah how she encourages others to learn from her journey.

    • Protect yourself.
    • Continuously check-in.
    • Outcomes over appearances.
    • Sacrifices.
    • Authenticity and pride.
    • Prioritizing your own health.
    • Use your voice and don't strive for perfection.

      • Next, we ask Sarah if should people be who they are at home, and at work as well.

      • As much as possible.
      • Time and a place.
      • Make space for people to be themselves.
      • Proper People.
      • Diversity.
      • Showing up as your full self.
      • Thoughtfulness.
      • Just launched the Calm App.
      • Psychological safety in the workspace.

        • Then we ask Sarah, how they find people who fit into their culture and company.

        • Documenting and brainstorming qualities.
        • Hiring Manager.
        • Values Fit Interview.
        • Theoretical Assignment with a panel.

          • Next, we ask Sarah to share more about Proper.

          • Provides tech-enabled accounting and bookkeeping services for the property world.
          • Property accounting.
          • Fully scalable.
          • Standardise processes.
          • Internal technology.
          • Automating.
          • Level of security.

            • We ask Sarah to share about their adoption journey.

            • Series B.
            • Improving customer and people experience.
            • How to use scale culture.

              • We ask Sarah what a rockstar looks like in her world.

              • Impact and value.
              • See ways of making things better.
              • Curiosity.
              • Takes feedback well.

                • Lastly, we ask Sarah if she has any productivity hacks or a tool she can't live without.

                • Water and intentions.
                • Jira.
                • Time blocking.
                • Focus.
                • Meeting agendas.
                  • ...more
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                  Global Tech Leaders' PodcastBy Ross Lauder & John Quigley
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