Won't Fix

Won't Fix Episode 4: With Indicator's Craig Silverman


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Craig Silverman is an award-winning journalist who has spent more than 15 years researching and reporting on the manipulation of our information environment. He is currently the co-founder of Indicator, a media outlet dedicated to exposing digital deception and teaching digital investigative and OSINT (open-source intelligence) techniques.

Prior to launching Indicator, Craig was a national reporter at ProPublica, where he focused on investigating digital platforms and online manipulation. Before that, he served as the media editor for BuzzFeed News, where he pioneered innovative approaches to exposing digital disinformation and media manipulation.

Key Episode Takeaways:

  • The Industrialization of Deception: Digital manipulation has shifted from lone actors into a massive, industry backed by venture capital and brutal supply chains, including Southeast Asian "scam compounds" that merge human trafficking with high-tech fraud.
  • The "Manufactured Organic" Loophole: Brands are now using "clipping" and industrial-scale UGC campaigns to generate billions of views through paid creator networks that mimic authentic posts.
  • An Incentive to Cheat: The current digital economy creates a "race to the bottom" where deceptive or violative content often sees higher engagement and lower costs than honest ads.
  • Ad Revenue Cannibalization: By failing to police undisclosed marketing, social platforms are letting a shadow ad economy thrive that actively drains budgets away from their own official, trackable ad businesses.
  • Deterrence Through Public Examples: Instead of trying to automate everything, platforms could flip the script by making high-profile, public examples of agencies that openly brag about their deceptive tactics on social media.

Episode Highlights:

00:00 Introduction and Background of Craig Silverman

01:21 Early Collaboration and Scam Evolution

04:27 Indicator Media's Mission and Approach

08:29 Undisclosed Marketing and UGC Campaigns

13:21 Scale and Enforcement Challenges

20:51 Platform Cannibalization and Business Impact

28:29 AI Labeling Audit Results

34:15 Community-Based Detection and User Skills

39:17 Affiliate Marketing Case Study

46:48 Systemic Incentive Problems

49:13 Conclusion and Resources

Links:

Craig Silverman

Indicator

Rob Leathern

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Won't FixBy Rob Leathern