We may not think that people are listening closely to each word we say. And they likely aren't. But they hear what they want to hear, and perceive how they choose to based on their experiences. We can't know every person in the room and what they bring with them to each class, but we can do our level best to create a comfortable, inclusive space for anyone no matter ability, race, gender. Listen in for how to make some simple but impactful adjustments to how we frame how we address our participants and how we coach.