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Understanding and Improving Work In Progress (WIP)
Wim discusses the important metric of Work In Progress (WIP) and how it impacts managed services providers (MSPs). He explains how WIP refers to tasks currently being worked on across departments. By reducing WIP, MSPs can increase productivity and improve workflow. Strategies include cross-training staff, defining clear work processes, and focusing on one task at a time. Monitoring both individual and team WIP is critical. Related metrics like lead time and throughput are also covered. Wim advocates concepts like Kanban and lean thinking to better manage WIP in MSPs.
Today's sponsor is Comet Backup. Use the exclusive promo code: ROCKETMSP when you sign up to get $50 USD Free Credit for your first 90 days with Comet.
Start running backups in 15 minutes or less!
Get started with Comet Backup here.
Today’s sponsor is Movebot. Movebot is a fully hosted, lightning-fast data migration tool designed for MSPs to simplify moving files and emails.
Try Movebot for yourself with 250GB free with no credit card or calls required.
Get Started
Mentioned in this episode:
We’ve all been there – the phone rings, your largest client is on the line, totally panicked. Their CEO spilled coffee all over her laptop and it’s completely dead. Everything she needed for her investor presentation tomorrow was on that laptop.
Comet Backup
Understanding and Improving Work In Progress (WIP)
Wim discusses the important metric of Work In Progress (WIP) and how it impacts managed services providers (MSPs). He explains how WIP refers to tasks currently being worked on across departments. By reducing WIP, MSPs can increase productivity and improve workflow. Strategies include cross-training staff, defining clear work processes, and focusing on one task at a time. Monitoring both individual and team WIP is critical. Related metrics like lead time and throughput are also covered. Wim advocates concepts like Kanban and lean thinking to better manage WIP in MSPs.
Today's sponsor is Comet Backup. Use the exclusive promo code: ROCKETMSP when you sign up to get $50 USD Free Credit for your first 90 days with Comet.
Start running backups in 15 minutes or less!
Get started with Comet Backup here.
Today’s sponsor is Movebot. Movebot is a fully hosted, lightning-fast data migration tool designed for MSPs to simplify moving files and emails.
Try Movebot for yourself with 250GB free with no credit card or calls required.
Get Started
Mentioned in this episode:
We’ve all been there – the phone rings, your largest client is on the line, totally panicked. Their CEO spilled coffee all over her laptop and it’s completely dead. Everything she needed for her investor presentation tomorrow was on that laptop.
Comet Backup