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In this episode, Dart Lindsley, writer, speaker, and Head of Global Process Excellence for People Operations at Google, argues that all businesses are working in a multi-sided market, employees are also customers, and work should be viewed as a product that needs to be designed for humans. He provides insights for overhauling the HR system, encourages organizations to win employees rather than owning or controlling them, and provides practical strategies for managers.
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In this episode, Dart Lindsley, writer, speaker, and Head of Global Process Excellence for People Operations at Google, argues that all businesses are working in a multi-sided market, employees are also customers, and work should be viewed as a product that needs to be designed for humans. He provides insights for overhauling the HR system, encourages organizations to win employees rather than owning or controlling them, and provides practical strategies for managers.
6 Listeners