Join Daniel Rayner and Brendan Healy, Head of Operations for a large Medical Device Company, as they discuss all areas of business process management. Why a good process could mean the difference between life and death? How can the right structure support an organisation? Why a mindset shift is necessary to implement BPM well? These are just a few of the questions they tackle as they explore what needs to be considered when implementing BPM in an organisation. Tune in for great advice on why having top down support is vital for a BPM initiative to be a success!