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In this episode of Workers’ Comp Unwrapped, we explore how the rise of app-based and platform workers is changing the way providers approach workers’ comp billing.

With Proposition 22 shaping how gig workers are classified and covered, traditional billing workflows don’t always apply. Providers must understand how these cases are structured to avoid delays, confusion, and missed revenue.

We cover:

• How gig worker cases differ from traditional workers’ comp claims
• Why proper verification is critical before billing begins
• The role of clear documentation in complex case structures
• Common gaps in communication, coding, and follow-up
• Practical steps to manage billing more effectively for platform-based workers

If your practice is seeing more app-based or non-traditional cases, this episode will help you adapt your workflows and handle these claims with greater clarity and control.

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