The Workers' Compensation industry is really a service industry. The industry was first started to serve workers and employers. To first prevent injuries and then to support and assist injured workers after the industry occurred. 

In this episode, IAIABC Executive Director, Heather Lore, speaks to former IAIABC NextGen Award winners, Alex O'Neal, Amanda Aponte, and Aubrey Chigwada about the importance of service in the Workers' Compensation industry.