In this episode of Back to the Future, host Sonya Barlow sits down with Eric Tinch, Chief People Officer at Sutherland, to explore how AI is transforming the modern workforce. From hiring and reskilling to change management and ethics, Eric offers candid insights into the challenges and opportunities that business leaders face when adopting new technologies.

Key insights include:

Why AI should be seen as an enabler, not a replacement.

Lessons learned from implementing AI-driven recruiting tools.

The importance of balancing global scalability with local context.

How Sutherland’s Grow Your Own Way program empowers employees to upskill and stay future-ready.

The critical role of communication, empathy, and optimism in navigating change.

This forward-looking conversation is a must-listen for leaders, HR professionals, and anyone navigating the intersection of people and technology.

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