In this episode, Chrissy Calabrese, Vice President of Product Marketing at Playvox, joins us to discuss tips and tricks to master the work in a digital Era.

How to leverage automation, AI, and the role that WFM has to play in the future.

Chrissy is a Technology leader with 20+ years in WFO, skilled in product marketing and management, and an expert in customer experience and contact center operations.

A recognized industry thought leader, get to know from Chrissy's unique perspective the role of AI in the New Digital Era.

Discover more about Playvox at https://www.wewfm.com/our-sponsors