Discover the key aspects of customer service representatives, who are also the backbone of any & every business success. From being problem solvers to maintaining cherished relationships with clients, they drive transformative marketing strategies at the forefront while adding value to the brand. Stay tuned with us to get a brief outlook on the customer service industry. Visit for more: https://www.joinhgs.com/ca/en/insights/podcasts/working-customer-service-everything-you-need-know