In our fourth episode, we talk with Comcast's Jason Livingood, regarding a recent post he wrote about how Comcast has reduced its working latency through Active Queue Management by 90%! We'll talk about these results as well as the fundamental changes in the way that researchers are now looking at latency and its effect on overall Internet quality.You can read the post here: Working latency — the next QoE frontier (https://blog.apnic.net/2021/12/02/working-latency-the-next-qoe-frontier/).The views expressed by the featured speakers are their own and do not necessarily reflect the views of APNIC.