Fast Forward: the Post-Pandemic Innovation Podcast

Working the Middle: Disruptive Technologies in Service Industries with Thomas Hollman


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Charlie starts the show in an unusual way after inspired by her interview with guest Thomas Hollman, Ph.D., Executive Director, Center for Services Leadership and Clinical Associate Professor of Marketing, W. P. Carey School of Business, Arizona State University. Charlie and Thomas discuss how emerging technologies are disrupting service industries and what executives should do to embrace this extraordinary era of industrial transformation.
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Fast Forward: the Post-Pandemic Innovation PodcastBy Tech 2025