In this episode of SUGTalks, Craig is joined by Mark Raben, former SAP EMEA CTO, keynote speaker and leadership coach, to examine the role of trust, culture and leadership in the era of AI.

Recorded at UKISUG Connect following Mark’s keynote, the conversation looks beyond technology to focus on human behaviour, trust and culture in transformation programmes. Mark explains how the brain works as a prediction machine, why structure alone isn’t enough for successful SAP projects, and how leaders can reduce anxiety by being transparent about intent. 

Learn more about Mark Raben here: https://www.markraben.com/

🔗 Learn more about the UKISUG referral scheme: https://www.sapusers.org/community-referral-scheme