In this episode, Professor Daniel Jess explores how the science of "nudging" can be applied to disability and aged care support services in Australia. Drawing on behavioural economics and emerging research, Daniel explains how subtle environmental cues can support autonomy, improve decision-making, and enhance the daily lives of those receiving care. Learn how simple, ethical design choices can have a powerful impact—without limiting choice or freedom.

They deliver results—but at what cost? In this episode, Professor Daniel Jess unpacks the hidden impact of narcissistic high performers who micromanage their teams. Learn why their need for control can quietly erode team capability, damage organisational culture, and even hurt client outcomes. Backed by evidence from leadership research, this episode offers practical strategies for managing—and sometimes moving on from—these complex personalities.

In episode one, we introduce the podcast, who and what it's for, and we talk a bit about about competence, competency and capability. All Works On Paper Podcast episodes are short, sharp and useful in a practical sense.