In this episode of Works Well, Melissa addresses the global engagement crisis, where only 23% of employees feel engaged at work. She highlights the pivotal role managers play in shaping workplace culture and offers four actionable strategies for fostering engagement: creating a culture of coaching, appointing and protecting devil's advocates, and testing boundaries to encourage innovation. Melissa emphasizes the importance of holding managers accountable for prioritizing employee satisfaction and offers resources for listeners to implement these strategies effectively.