Customers of all age are adopting a millennial mindset to research and purchase insurance. In this episode, we speak with Elias Ghanem, Global Head of Market Intelligence at Capgemini Financial Services, and Steve Tunstall, Co-founder and CEO of Inzsure.com about customers’ growing usage of digital channels, as well as their increasing willingness to purchase insurance from non-traditional firms.

How does this impact the insurance industry? What will be the best way forward for insurance firms to win customers? Tune in and find out.