Wanna hear the world's greatest cancellation policy for house cleaners? If you have customers who postpone their scheduled cleaning regularly, your #cleaningbusiness may need to charge a cancellation fee. Or better yet, you may want to prevent cancellations in the first place. How do you create a cancellation policy?

*** WORLD'S GREATEST CANCELLATION POLICY CHAPTERS*** 0:00 - What do you do if a customer has to cancel their scheduled cleaning? 0:05 - Meet #AngelaBrown the House Cleaning Guru 0:35 - How do you create a cancellation policy? 1:01 - Use a worksheet on your walkthrough 1:25 - Explain your rules for rescheduling and cancellation fees 3:28 - How a cancellation is different from calling out sick 6:06 - Instead of canceling re-gift your cleaning to someone else

*** PROMISED LINKS AND GOOD KARMA RESOURCES *** The Road from Contract to Close: How to Successfully (and Easily) Manage the Details without Losing Your Mind - Or Your Clients - http://amzn.to/2v9qmq9 The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It - http://amzn.to/2hzXS48 The E-Myth Contractor: Why Most Contractors' Businesses Don't Work and What to Do About It - http://amzn.to/2v91ZZx The Most Successful Small Business in The World: The Ten Principles - http://amzn.to/2hz0yir Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine - http://amzn.to/2vurNQY QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life - http://amzn.to/2wjIv31 Blindspot: Hidden Biases of Good People - http://amzn.to/2v9V4j6 We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.

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*** VIDEO CREDITS *** VIDEO/AUDIO EDITING: Kristin O https://savvycleaner.com/reviews/kristin-o HOST: Angela Brown https://savvycleaner.com/reviews/angela-brown PRODUCER: Savvy Cleaner https://savvycleaner.com