4 – Teen Services Part 2 ​ Linda Jerome, the Teen Services Librarian at La Crosse, WI joins the podcast this week. She describes her philosophy behind serving teens, discusses programming and brain development, and shares some of her most memorable experiences. Learning Objective 1. To understand the philosophy of teen services. 2. To gain knowledge of potential programs and services. 3. To gain an understanding of how to implement changes in staff behavior toward teens. Additional Resources Contact Information Linda Jerome Email – [email protected]

5 – Reporting Neglect and Concerns ​ Michelle Johnston, the Access Supervisor at La Crosse County Human Services joins the podcast this week. She discusses what her department is in charge of, what the process of reporting looks like, and what librarians can do if they see neglect in their library. Learning Objective 1. To understand the role of Child Protective Services. 2. To understand the basics of reporting neglect or concerning behavior. Additional Resources Contact Information Michelle Johnston Email – [email protected]

4 – Teen Services Part 1 ​ Linda Jerome, the Teen Services Librarian at La Crosse, WI joins the podcast this week. She describes her philosophy behind serving teens, discusses programming and brain development, and shares some of her most memorable experiences. Learning Objective 1. To understand the philosophy of teen services. 2. To gain knowledge of potential programs and services. 3. To gain an understanding of how to implement changes in staff behavior toward teens. Additional Resources Contact Information Linda Jerome Email – [email protected]

Shanneon Grant, the director of La Crosse Public Library in La Crosse, WI joins the podcast this week. She describes the fundraising project, 100 Extraordinary Women, she undertook while working as the director of the Sparta Free Library in Wisconsin.

2.5 – Going Fine Free: Part 2 Paula Stanton, the circulation manager at the L.E. Phillips Memorial Public Library in Eau Claire, WI joins us this week. She describes the steps her library took to go fine free for patrons and the challenges and triumphs along the way.  Learning Objective 1. To gain a better understanding of the philosophy behind going fine free. 2. To understand the challenges going fine free may present. 3. To gain insight knowledge on whether going fine free is an option for his or her library. Additional Resources Fine Free Infographic Contact Information Paula Stanton- Email

2 – Going Fine Free: Part 1 Paula Stanton, the circulation manager at the L.E. Phillips Memorial Public Library in Eau Claire, WI joins us this week. She describes the steps her library took to go fine free for patrons and the challenges and triumphs along the way.  Learning Objective 1. To gain a better understanding of the philosophy behind going fine free. 2. To understand the challenges going fine free may present. 3. To gain insight knowledge on whether going fine free is an option for his or her library. Additional Resources Fine Free Infographic Contact Information Paula Stanton- Email

Amanda Hegge (Whitehall Public Library) and Jessica Schoonover (Shirley Wright Memorial Library, Trempealeau) describe the steps they took to receive a 100% county nonresident reimbursement rate for all of the libraries in Trempealeau County.