In this episode we discuss key insights and takeaways from Wunderkind’s 2022 Market Outlook Report which lays out simple, actionable steps for creating customer loyalty opportunities that increase revenue.

1:45 - Big Trends That Should Be Top-of-Mind for Retailers This Year

4:05 - Strategies Brands Can Leverage to Engage With and Loyalize Their Customers

8:00 - How Can Brands Develop a Personalization Strategy?

13:06 - How Do Stricter Privacy Laws Affect Marketers and Personalization Strategies?

17:49 - What Makes Email and Text so Valuable?

26:31 - How Can Retailers Prepare for Black Friday / Cyber Monday This Year?

31:58 - Final Thoughts