Monitoring and analyzing how work is actually done in your organization can be an overwhelming task to accomplish. Brian Kelleher, Senior Director of Product at Pegasystems, goes beyond the traditional performance tracking approaches against a predefined set of indicators through process and task mining. Joining Alexandre Nevski, he explores how some leaders leverage and combine these strategies to achieve an in-depth x-ray vision of their businesses. Brian also explains how data mining greatly helps in executing a virtuous and continuous improvement cycle within an organization.

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