You never quite know what lies behind someone's facade. It can be extremely tempting to take people at face value but everyone is fighting a battle we know nothing about. Katie and Mandy talk about how hard it is to override our humanity with compassion and empathy but agree that we have a shared responsibility to work on ourselves, let down our walls of self preservation and walk alongside people through this one life. Love God and Love Others is not just something we recite but something we need to practice.