A poor hiring decision or promoting the wrong candidate to a leadership position can have a huge negative impact on your MSP business. So how can you improve your ability to identify qualified candidates for the right roles? Find out in this edition with Ammara Abedi, a strategy consultant with Insperity. Ammara is an organizational psychologist who helps businesses implement employee strategies and programs, such as diversity and inclusion. She shares with you the critical questions to ask when assessing a team member's individual leadership potential, as well as the importance of being self-aware of your own unconscious biases that create blindspots which lead you to make poor staffing decisions.