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You Had To Be There: Randy Weiner on Making Immersive Experiences Fans Can’t Quit


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What happens when a show stops asking you to watch and starts inviting you to be seen? We sit down with impresario Randy Weiner, the creative force behind Sleep No More, Queen of the Night, The Box, and the new Phantom Masquerade, to explore how human touch, story clarity, and radical hospitality can transform a night out into a memory that won’t let go.

Randy traces his spark back to the balcony at Cats, where performers spilled into the aisles and changed his idea of what theater could be. From there, he breaks down why so many “immersive” attempts stall: great ideas without great execution. His approach feels more like opera than chasing the latest trend; cast world‑class talent, bring in award‑winning designers, invest in lights, sets, and sound that hold up inches from an audience’s face, and take responsibility for the entire journey, from box office to bar to goodbye. We dig into why Masquerade insists on formalwear and masks, how that shared ritual forges instant cohesion, and why the million‑dollar chandelier uses real crystals instead of plastic.

If you’re curious how to turn spectators into co‑conspirators, and why the details matter when audiences are within arm’s reach, this conversation is your blueprint. Follow the show, share it with a friend who loves live experiences, and leave a review to help more curious fans find us.

Recorded Tuesday, November 25th, 2025
Hosts: Damian Bazadona, CEO & Founder, Situation & Maureen Andersen, President & CEO, INTIX
Guest: Randy Weiner, Founder, Outside the Box Amusements
Producer: Peter Yagecic, Innovation Advisor, Situation

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Fandom UnpackedBy Situation